Return and Shipping

To return any item(s) using a prepaid shipping label, please email us at info@sculptedbodycare.com with the following subject line: “REFUND – ORDER #12345678”.

In the body of the email, please include the product(s) you would like to return and the reason(s), and our customer service team will take care of the rest.

Once you receive the label from our team, please affix the printed prepaid return label to the outside of the box and ship it back to us (drop at the relevant carrier based on the printed label).

We’ll process your return as soon as we receive it. If the returned items are compliant with our return policy, as listed below, we will refund your order automatically (shipping costs excluded). If not, we will contact you and be more than happy to solve any issues and make it right for you.

  • To be eligible for a refund or exchange – all products must be returned, whether empty, partially used, or unopened

exchange or return, and a short explanation of the reason, and we’ll take care of the rest.

For International orders:

To return your order please send it back to us via a traceable method to the address written below. Please make sure to keep the tracking information should we need it for tracking purposes.

We’ll process your return as soon as we receive it. If the returned items are compliant with our return policy, as listed below, we will refund your order automatically (shipping costs excluded). If not, we will contact you and be more than happy to solve any issues and make it right for you.

Send your item via traceable method to the following address:

Sculpted Body Care

3569 N Oakland Ave

Shorewood, WI 53211

Shipping

orders are processed and shipped within 1 business day, including expedited order.

Domestic

  • Orders are delivered within 10 business days from shipment (usually takes less, but due to COVID-19 we extended our shipping estimate).
  • Orders destined for APO/FPO/DPO are delivered within 12 business days from shipment (estimated).
  • Orders destined for Alaska, Hawaii and Puerto Rico are delivered within 12 business days from shipment (estimated).

International

  • We offer international shipping to the following countries: Australia, Canada, New Zealand, Singapore & the United Kingdom.
  • Due to the unexpected impact of the COVID-19 outbreak – International orders will be delivered within 14-21 business days (estimated).

All delivery timelines are estimates and are subject to change. For the most up-to-date delivery information, please refer to the tracking information in your shipping confirmation email.